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Our backgrounds, combined with our professional experience, allow us to deal with a broad range of Marine Hull, Cargo, Machinery Claims, Surveys and Inspections together with insurance based Property, Pecuniary, Liability Claims and Risk Surveys.

When you require specialist assistance with Claims Handling, Risk Surveys or Valuations in the region, our dedicated professionals will be only too pleased to speedily provide any additional expertise your company may require in the following areas.

  • P & I
  • Hull & Machinery
  • Ship Condition & Pre-Purchase Inspections
  • Marine Cargo
  • Project And Logistics
  • Load & Discharge Planning and Control
  • Port And Terminal Construction and Repair Risks
  • Petroleum Products
  • Cargo Certification
  • Marine Warranties
  • Towage Approvals
  • Rigs and Offshore
  • Major Accident or Claim Response
  • Port Captaincy
  • Contracts &Liabilities
  • Property, Pecuniary and Liability
  • Property Pre-Risk Surveys

All Patients and their Families have the right to:

 

  1. Access to care:
  • Access healthcare services in IEC based on need and IEC’s scope of services and regardless of race, color, age, disability, creed, sex, marital status, national or ethnic origin, religion, sexual orientation or source of payment.
  • Be informed about alternative sources of care if the services required are not available at IEC.
  • Choose your doctor and ask for a second opinion.
  • Be informed about expected costs of treatment.
  1. Respect and Dignity
  • Receive considerate respectful care at all times within the context of your values and beliefs.
  • Be protected from any verbal or physical abuse.
  1. Privacy and confidentiality: Expect that all your health records and all communications about your care will be treated as confidential.
  2. Personal Safety and Security: Expect reasonable safety in so far as IEC’s practices and environment are concerned.
  3. Identity: Know the identity and professional status of healthcare providers and which physician/practitioner is primarily responsible for your care.
  4. Information: Know the complete, accurate, and current information concerning your diagnosis, treatment, and plan of care, alternative treatment options and modalities, and costs.
  5. Communication: Receive visitors during normal visiting hours or refuse visitors, as well as receive letters, cards, and phone calls.
  6. Participation in planning treatment:
  • Participate in the planning of your care and be included in decisions and choices about your care.
  • Refuse a recommended treatment or diagnostic procedure after knowing the outcomes of refusal and signing the related forms.
  1. Transfer and Continuity of Care:
  • Receive a complete explanation of the need for the transfer.
  • Be transferred safely and comfortably
  • Be informed of continuing health care requirements and instructions upon discharge from IEC.
  1. Pain assessment and management: Have prompt and effective assessment and management for your pain.
  2. Compliant process: File a complaint regarding services and be informed of the action taken.
     

As a patient you have the responsibility to:

  1. Provide accurate and complete information about medical complaints, past illnesses, hospitalizations, pain and other matters related to the health.
  2. Follow the treatment plan recommended by those responsible for their care.
  3. Report pain to your treating physician and nurses.
  4. Accept the consequences of refusing treatment or not following the healthcare team’s instructions.
  5. Follow IEC’s rules and regulations.
  6. Be considerate of the rights of other patients and IEC staff.
  7. Take reasonable care of your own valuables and other possessions.
     

Smoking Policy

  1. It is the policy of the organization that no one (including staff and visitors) is allowed to smoke anywhere in the premises other than the designated smoking area.
  2. Staff, visitors, contractors and any person inside the premises needs to adhere to the smoking policy of the organization. There is zero tolerance to violation of the policy.
  3. Security staff shall ensure that the smoking policy is enforced and all persons are requested to cooperate with the security staff.
  4. Persons who want to smoke may do so only in the designated smoking area which is located behind building 3 near the main entrance.
  5. Direction signs are shown at the main entrance for the smoking area. Direction signs should always be clearly visible.
  6. All smokers smoking in the designated smoking area must use extreme care to ensure that all cigarettes, matches etc., are safely extinguished and properly disposed in the bin earmarked for them.
  7. Smoking violation:
  • Visitors: They will be asked to leave the premises. Safety Supervisor will contact the referring hospital for disciplinary action. Code Mr. Strong will be activated.
  • Cash Patients: They will have to pay a penalty of SR 1000 for violating the policy. The penalty amount will be added to their billing. The penalty money will be dedicated to staff training.
  • Employees: A copy of the smoking violation form will be sent to HR department. Disciplinary action will be initiated as per HR and labor law.
  • Contractors: Any violator will be warned by the security officer and a letter will be sent to the company manager.

     

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